Welcome

I am a huge fan of Southwest airlines they get you where you need to go for a reasonable price. A few weeks ago I tried to book my flight home and kept getting this error message "The purchaser's first name was not entered. Please return to the previous page and enter the purchaser's first name." So I check to make sure my passenger info is entered and try again. Same thing again so I gave up thinking there was a glitch.

I saw the form pictured below and thought that part was only for people using PayPal to checkout so I guessed the next page would have the information for those of us not using PayPal.

So tonight I tried again filled out the form and got the same error. Here is the payment part of the form.

After staring at it for a little while I realized I was supposed to enter my credit card information in the boxes below the PayPal button. Ok, I see now but this doesn't make sense.

Out of curiosity I clicked the PayPal button to see what it would do. Here is the result of that.

My confusion was in the fact that indented below the PayPal button was the form for the credit card info. This is an easy fix I think.

That is much clearer to me. Click the credit card button and fill in the info below it. Click the PayPal button and poof it is gone and you go through the PayPal checkout.